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General Info
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Travel Agent Portal
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Travel Agent Support
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General Information
Affiliate Partner Portal
Commission and Payouts (Affiliates)
Back to home
Customer Help Center
Travel Insurance
About TourRadar
I'm an Operator
Finding Your Dream Adventure
Searching for a Tour
Tour-related questions
Adventuring FAQs
Pre-Booking
Post-Booking
Booking an Adventure on TourRadar
Pre-Booking
Post-Booking
River Cruise FAQ
Pricing & Payments
Pre-Booking
Post-Booking
I Need to Cancel My Tour
Cancellations
Refunds
Travel Credits & TourRadar Savings
Manage My Account
TourRadar Account
Booking Conversation Page
Travel Insurance
General Info
XCover by Cover Genius Insurance
Visas
Flights
Travel Agents
Registering as a Travel Agent
Travel Agent Portal
TourRadar Marketplace
Commission and Payments
Travel Agent Support
Affiliate Partners
General Information
Affiliate Partner Portal
Commission and Payouts (Affiliates)
Travel Insurance
TourRadar works together with an industry-leading travel insurance provider. Find out why you will want to buy travel insurance here.
General Info
What is travel insurance?
Is travel insurance mandatory?
Is travel insurance included in the adventure price?
If travel insurance isn’t mandatory for my tour, why should I purchase insurance?
Does TourRadar sell travel insurance?
Does TourRadar recommend a travel insurer?
How do I add insurance when making a booking?
How do I add insurance to my confirmed booking?
How do I add my travel insurance details to my booking details?
See more
XCover by Cover Genius Insurance
Who is XCover?
What does XCover protection cover?
What doesn't XCover protection cover?
Where can I find more information about XCover?
Does XCover cover my flights or other services that I've booked outside of TourRadar?
What types of insurance policies are available through XCover?
How can I get a travel insurance quote for my upcoming trip?
How do I know if I am eligible for travel insurance offered by XCover?
When does my protection start and end?
How do I activate my Xcover account?
Where can I find my policy details?
What should I do if I haven’t received my policy documents?
How can I contact XCover?
Where can I find the 24/7 Emergency Phone number of XCover?
Who do I contact if I have a medical emergency or medical claim?
Can I add insurance for some travellers on my booking but not all?
Can I add additional travellers to my existing policy?
I no longer require insurance, can I cancel this?
Am I covered if the government changes its advice about travelling?
My booking was canceled by the operator, what happens now to my insurance policy?
Why is insurance non-refundable after the cooling-off period?
Is it possible to update or modify the destination of my current insurance policy?
How can I file an insurance claim?
I’ve filed an insurance claim; how can I check the status of my claim?
Can I modify my insurance policy?
Why has the insurance price increased?
How can I find out when my cooling-off period ends?
See more