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Customer Help Centre
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Travel Insurance
  • About TourRadar
  • I'm an Operator
  • Finding Your Dream Adventure
  • Adventuring FAQs
  • River Cruise FAQs
  • Booking an Adventure on TourRadar
  • Pricing & Payments
  • I've Booked an Adventure! What Now?
  • I Need to Cancel My Tour
    • Refunds
  • COVID-19 Support & Hygiene
    • COVID-19 Support
    • Hygiene
  • Travel Credits & TourRadar Savings
  • Manage My Account
  • Travel Insurance
    • Cover Genius XCover Insurance
  • Visas
  • Flights
  • Travel Agents
    • General Information
    • Partner Portal
    • Commission and Payments
    • TourRadar Supply
      Back to home
      1. Customer Help Centre
      2. Travel Insurance
      • About TourRadar
      • I'm an Operator
      • Finding Your Dream Adventure
      • Adventuring FAQs
      • River Cruise FAQs
      • Booking an Adventure on TourRadar
      • Pricing & Payments
      • I've Booked an Adventure! What Now?
      • I Need to Cancel My Tour
        • Refunds
      • COVID-19 Support & Hygiene
        • COVID-19 Support
        • Hygiene
      • Travel Credits & TourRadar Savings
      • Manage My Account
      • Travel Insurance
        • Cover Genius XCover Insurance
      • Visas
      • Flights
      • Travel Agents
        • General Information
        • Partner Portal
        • Commission and Payments
        • TourRadar Supply

      Travel Insurance

      TourRadar has partnered with an industry leading travel insurance provider. Find out why you will want to buy travel insurance here.
      • What is travel insurance?
      • Is travel insurance included in the adventure price?
      • Is travel insurance mandatory?
      • If travel insurance isn’t mandatory for my adventure, why should I purchase insurance?
      • Does TourRadar sell travel insurance?
      • Does TourRadar recommend a travel insurer?
      • How do I add insurance when making a booking?
      • How do I add insurance to my confirmed booking?
      • How do I add my travel insurance details to my booking details?

      Cover Genius XCover Insurance

      • Where can I find my policy details? 
      • What does XCover protection cover?
      • Is COVID-19 covered? 
      • Does XCover cover my flights or other services that I've booked outside of TourRadar?
      • What doesn't XCover protection cover?
      • Can I add insurance for some travellers on my booking but not all? 
      • How can I file an insurance claim? 
      • Who do I contact if I have a medical emergency or medical claim?
      • I’ve filed an insurance claim; how can I check the status of my claim?
      • I no longer require insurance, can I cancel this? 
      • How can I contact XCover?
      • What should I do if I haven’t received my policy documents?
      • Can I add additional travellers to my existing policy?
      See more
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      tourradar.com Customer Help Centre
      • Go to tourradar.com