- Customer Help Center
- Travel insurance
- XCover by Cover Genius insurance after booking
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About TourRadar
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I'm an operator
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Finding your dream tour
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Adventuring FAQ
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Booking a tour on TourRadar
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River cruise FAQ
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Pricing and payments
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Canceling my tour
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How to resolve issues during your tour
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Travel Credits & TourRadar savings
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Manage my account
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Travel insurance
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Visas
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Flights
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Travel Agents
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Affiliate partners
How do I file an insurance claim and check its status?
If you need to file a claim or check the status of your claim, you can do so from the XCover insurance portal at http://www.xcover.com/account.
Please note that TourRadar is unable to assist with any claims, as we’re the Organized Adventure Platform and not your insurance provider, so any questions regarding claims need to go directly through XCover.