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Adventuring FAQ
About TourRadar
I'm an operator
Finding your dream tour
Searching for a tour
Tour-related questions
Adventuring FAQ
Before booking
After booking
Booking a tour on TourRadar
Before booking
After booking
River cruise FAQ
Pricing and payments
Before booking
After booking
Canceling my tour
Cancellations
Refunds
How to resolve issues during your tour
Travel Credits & TourRadar savings
Manage my account
TourRadar account
Booking Conversation Page
Travel insurance
General info
XCover by Cover Genius insurance before booking
XCover by Cover Genius insurance after booking
Visas
Flights
Travel Agents
Registering as a Travel Agent
Travel Agent Portal
TourRadar Marketplace
Booking Payments
Commission Payout
Travel Agent Support
Affiliate partners
General information
Affiliate Partner Portal
Commission and payouts (Affiliates)
Back to home
Customer Help Center
Adventuring FAQ
About TourRadar
I'm an operator
Finding your dream tour
Searching for a tour
Tour-related questions
Adventuring FAQ
Before booking
After booking
Booking a tour on TourRadar
Before booking
After booking
River cruise FAQ
Pricing and payments
Before booking
After booking
Canceling my tour
Cancellations
Refunds
How to resolve issues during your tour
Travel Credits & TourRadar savings
Manage my account
TourRadar account
Booking Conversation Page
Travel insurance
General info
XCover by Cover Genius insurance before booking
XCover by Cover Genius insurance after booking
Visas
Flights
Travel Agents
Registering as a Travel Agent
Travel Agent Portal
TourRadar Marketplace
Booking Payments
Commission Payout
Travel Agent Support
Affiliate partners
General information
Affiliate Partner Portal
Commission and payouts (Affiliates)
Adventuring FAQ
First time taking an adventure or a seasoned traveller? Here is everything you need to know about adventure touring.
Before booking
How do I download a brochure?
How do I find out where my tour starts?
How do I find out what time the tour starts and ends?
How do I check if the tour I’m interested in is available?
How do I find more information about a tour?
How do I find out if airport transfers are included?
How do I find out if meals are included in my tour?
What is a food kitty?
How do I find out what transportation is used on my tour?
How do I know which accommodations the tour stays at?
Can solo travelers book on TourRadar?
What is a single supplement?
How do I know if a tour date is 'On Request'?
What does 'Local Payment' mean?
What is a self-guided tour?
See more
After booking
How do I join the tour after day 1?
How do I leave the tour early?
How do I add pre- or post-tour accommodation?
How do I add another person to my existing booking?
How do I inform the tour operator about my dietary requirements?
When will I receive my final documents/tour voucher?
What should I do if I have issues while on tour?
How to create, edit or delete a review on TourRadar
See more