When will I receive my final documents/tour voucher?

Receiving your final trip documents or tour vouchers is an important step in preparing for your journey.

Here’s what you need to know about when and how you will receive these documents:

  • Standard time:

    • Typically, final trip documents or tour vouchers are sent out to your Booking Conversation Page approximately two to four weeks before your departure. This allows enough time for you to review the details and make any necessary preparations.
  • Operator variations:

    • The exact timing can vary depending on the tour operator. Some may send documents earlier, while others might send them closer to the departure date.

Ensuring smooth document processing:

  • Review traveler details:

    • To facilitate the smooth processing of your vouchers, check the 'Travellers' tab on your Booking Conversation Page. You can access this by clicking the 'Edit' button.

    • Στιγμιότυπο οθόνης 2023-09-27, 10.18.01-1

    • Ensure that all required traveler details are complete. Incomplete information can lead to delays in receiving your documents. Look for any indications of missing information, such as a red X next to the relevant sections.

    • Στιγμιότυπο οθόνης 2023-09-27, 10.20.42

Be aware that some tour operators may not provide physical vouchers. In such cases, all necessary information will be provided digitally or through other means.

If you’re unsure about the need for a tour voucher or if you have any questions about your final documents, don’t hesitate to send an inquiry via your Booking Conversation Page. This direct line of communication with the operator can provide clarification and ensure you have all the information needed for your trip. 

Στιγμιότυπο οθόνης 2023-09-21, 11.46.46


By following these steps and keeping track of the details on your Booking Conversation Page, you can ensure that you receive your tour documents on time and are well-prepared for your upcoming adventure.