What does it Mean if a Tour Date is 'On Request?'

When a tour is nearly fully booked or close to the departure date, it's often marked as 'On Request'.

  • This means that to secure a spot, the operator requires upfront full payment.

  • The tour operator must check availability for each aspect of the adventure—like accommodation, activities, and transportation—by liaising with their local offices.

  • This manual process typically takes 2 to 4 business days.

  • Once you agree to go ahead with the “On Request” process, changes aren't possible, as the operator confirms services with suppliers. Canceling during this process incurs cancellation fees.

  • If availability is 100%, your booking is confirmed promptly.
  • If the spaces are not available, a full refund will be provided.

To process your 'On Request' booking,
written confirmation on your Booking Conversation Page is needed to acknowledge the process.

Please wait to book your flights until your adventure is fully confirmed.