How can I contact XCover?

XCover works solely by email and online communication, as they are a digital-first company. If you don’t yet have an insurance policy booked with XCover, you can send them an enquiry from

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If you do have a policy booked, please log into your XCover account and proceed to email or chat with XCover’s Customer Support Team from their customer portal. 

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Note that TourRadar cannot assist with your questions regarding your Cover Genius insurance, as we are not registered insurance brokers and cannot give insurance advice or assistance.