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  3. XCover by Cover Genius insurance before booking

How do I activate my Xcover account?

To activate your XCover account effectively, please follow these streamlined steps:

  • Check your email: Start by locating the XCover confirmation email in your inbox. This email contains a secure activation link. If you don't see the email, be sure to check your spam or junk mail folder.

  • Activation link: Click on the link provided in the confirmation email. This link is designed to securely direct you to the account setup page.

  • Set up your account: Once on the activation page, follow the on-screen instructions to complete the setup of your XCover account. This will typically involve choosing a password and verifying your email address.

  • Apple account users: If you purchased protection using your Apple account on TourRadar’s website, there may be additional steps. After clicking the link in the confirmation email, you will need to select an email address to associate with your XCover account. This will be the email you use to log in moving forward.

  • Accessing your account: If you ever need to access your insurance details, you can log into the XCover insurance portal directly at XCover's website. Here you can manage your policy, view documents, and initiate claims.

  • Password reset: If setting up for the first time, you might need to set or reset your password. Click on ‘Forgot your password?’ during the login process, and follow the prompts to receive a reset link to the email address associated with your account.

  • Finalize your login: After resetting your password, return to the XCover login page and enter your email and the newly set password to access your account fully.

By following these steps, you'll be able to activate and access your XCover account, where you can manage your insurance policy, view documents, and handle claims efficiently.