1. Customer Help Center
  2. Travel insurance
  3. XCover by Cover Genius insurance after booking

When does my insurance protection start and end?

Your travel insurance protection provided by XCover starts and ends according to the dates specified in your Certificate of Insurance (COI).

This document outlines the specific coverage period and is critical in understanding the duration for which you are protected.

Key points to remember:

  • Activation date: Your insurance coverage becomes active from the moment you complete your booking, not just during the travel dates. This pre-departure coverage is important for scenarios such as trip cancellations.
  • Coverage period: The actual travel dates covered are typically aligned with the start and end dates of your tour, as specified in your booking with TourRadar.
  • Certificate of Insurance: Always refer to the COI for precise start and end dates of your coverage. This document is comprehensive and should be reviewed to ensure you understand the extent of your insurance protection.

For any specific queries or further clarification on the dates of your insurance coverage, you should refer to the details within your COI. If you need assistance locating or understanding your COI, XCover's Customer Support or TourRadar’s Customer Support team can provide guidance.