- Customer Help Center
- Travel insurance
- XCover by Cover Genius insurance before booking
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Am I covered if the government changes its travel advice?
If you encounter a situation where government travel advisories affect your plans, it’s important to understand that travel insurance does not typically cover costs associated with traveling against the advice of government authorities.
In cases where government advice changes after your booking has been made, this is considered an exceptional circumstance, and standard insurance coverage may not apply. If this occurs, it's important to reach out to our Customer Support team. We can provide guidance and facilitate communication with XCover to explore any possible accommodations or specific advisories related to your insurance policy.
Please keep in mind that staying informed about updated travel advisories and reaching out for assistance early can help manage the situation more effectively. Our Customer Support team is here to help you navigate these changes as smoothly as possible.