How do I log in or sign up for an account?

Below is a step-by-step guide on how to log in, sign up, and access your booking or inquiry details.

How to log in or sign up

1. Click the Log In or Sign Up icon in the upper right corner of any TourRadar webpage. 
   
   
2. To log in enter your email and password, or log in using Google, Facebook, or Apple.
   
   
   • If you signed up using Google, Facebook, or Apple, you must log in the same way.
3. If you don't have an account, select Sign Up and follow the steps to create an account.
   
   
4. Alternatively, you can visit these links to find our login page or registration page.

• If you have a booking, you already have an account. Your account was automatically created using the email provided at the time of booking. Simply log in using that email or reset your password if needed.
• If you just made your first booking, a temporary password was sent to your email. Check your inbox (including spam) and use it to log in. If you can’t find it, reset your password using ‘Forgot your password?’.

Video walkthrough:

Logging in via an email inquiry link

 If you’ve received an email from TourRadar about your inquiry or booking, clicking the 'View' or 'Reply' button will prompt you to log in.

You will have two options:

• Log in for full access to your booking or inquiry

• Use a One-Time Password (OTP) for quick access with some limitations.

Full account login

Log in fully to unlock all features, including booking, making payments, and managing your reservation.

• Use your email and password or if you signed up with Google, Facebook, or Apple, select the same method.

Using One-Time Password (OTP) for quick access

If you don’t have an account or prefer not to log in fully, you can request an OTP:

1. Click 'Request OTP' and 'Request Code'. Your email address will already be entered.



2. Check your inbox for a 6-digit OTP code (valid for 1 hour). Allow a few minutes for this to be sent through and check your spam folder if it has not been received.

3. Enter the code to access your inquiry or booking details.

With OTP access, you can:
✔ View your itinerary and messages.
✔ Send messages.

You cannot:
✘ Make payments or book a tour via an existing inquiry.

Troubleshooting:

• Ensure you're using the correct email address linked to your booking or inquiry.
• If you signed up using Google, Facebook, or Apple, you must log in the same way.
• If you've forgotten your password, you can reset it here: 'Forgot your password?'
• If you don’t receive an OTP, check your spam folder or request a new code.