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How do I log in or sign up for an account?

Logging into or creating a TourRadar account allows you to manage bookings, make payments, and access all features securely.

Below is a step-by-step guide on how to log in, sign up, and access your booking or inquiry details using a one-time verification code.

How to log in or sign up

  1. Click the Log In or Sign Up icon in the upper right corner of any TourRadar webpage. 

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  2. To log in enter your email and password, or log in using Google, Facebook, or Apple.

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    1. If you signed up using Google, Facebook, or Apple, you must log in the same way.
  3. To Sign-up - select your preferred sign-up method: Socials (Google, Facebook, Apple) or via Email + Password

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  4. If you select a socials log in, you will be redirected to log in to your socials account. If you select 'Continue with email', you will be directed to enter your details and create a password.
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  5. You will then be emailed a verification link. Click this to verify your email, and then sign in.
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  6. Alternatively, you can visit these links to find our login page or sign-in page.

If you’ve made a booking with TourRadar, you already have an account.

It’s automatically created using the email address you provided. After your first booking, you’ll receive a verification email to complete your account setup. Check your inbox (including spam) for that email, and use it to log in.

If you can’t find it, simply reset your password using the "Forgot your password?" option.

Using a One-Time Verification Code for temporary access

If you’ve received an email from TourRadar about your inquiry or booking, clicking “View” or “Reply” will open your Booking Conversation Page in a new window.

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If you’re not already logged in on that device, you’ll see two options:

  • Log in for full access to your TourRadar account

  • Use a One-Time Verification Code for temporary access


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Full account login

Log in fully to unlock  full acces to your account, including all bookings, making payments and moderating your booking.

  • Use your email and password or if you signed up with Google, Facebook, or Apple, select the same method to log in.

Using One-Time Verification Code

If you prefer not to log in fully, or need quick access, you can request a One-Time Verification Code.

  • Select “Verification Code”, then choose “Request Code.” A code will be sent to the email address linked to your booking.


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  • Check your inbox for a 6-digit code (valid for 1 hour). Allow a few minutes for delivery and check your spam folder if needed.

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  • Enter the verification code to access your Booking Conversation Page.

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With a verification code, you can:

✔ View your itinerary and messages.
✔ Send messages.

You cannot:

✘ Make payments
✘ Access other bookings or inquiries
✘ Access account settings
✘ View your profile or payment details

Important to know:

  • The verification code is valid for 1 hour.

  • Temporary access to your Booking Conversation Page lasts up to 4 hours.

  • If you request multiple codes, only the most recent code will work.

Troubleshooting:

  • Ensure you're using the correct email address linked to your booking or inquiry.
  • If you signed up using Google, Facebook, or Apple, you must log in the same way.
  • If you've forgotten your password, you can reset it here: 'Forgot your password?'
  • If you don’t receive a verification code, check your spam folder or request a new code.