Can I place multiple holds on adventures, and how do I book or cancel them?

Curious about placing, managing, and booking holds for your tours? Read on for all the details.

Holding Your Tour Space:

Depending on the adventure, the operator, and the departure date, you can request to 'Hold space for 48 hours' without making payment.

This option can be accessed within the 'Dates & Availability' section of the tour details page. By selecting this option, you can initiate the process by providing your details and subsequently clicking 'Hold 1 Space for free'.
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A confirmation email will be dispatched to acknowledge the successful placement of your hold, followed by recurring reminders every twelve hours prompting you to finalize your booking through payment submission.

Please note that failing to effectuate payment within the stipulated 48-hour duration will trigger an automatic cancellation of your hold.

 

Should the 'Hold space for 48h' button not be visible for your chosen adventure or departure date, it signifies that the operator is regrettably unable to accommodate this holding arrangement.

Also, remember that you can only hold a single tour at any given time.

To secure a different adventure, you'll need to cancel the current hold from your hold page and subsequently initiate a new hold for the alternate adventure.

Confirming Your Tour Reservation:

Upon deciding to confirm your adventure reservation, please proceed to access your hold page via your TourRadar account. Subsequently, select the 'Book Now' option on the left-hand side. This action will lead you to the Booking page, where your personal information will already be pre-populated based on your hold. To finalize the booking, kindly provide your payment details, acknowledge the Terms and Conditions, and then proceed to confirm your reservation by clicking the 'Book 1 Space' button.

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Lapsing or Cancelling Your Hold:

In the event that you opt not to proceed with the tour you have placed on hold, you have the choice to allow the hold to lapse naturally or alternatively, cancel it through your hold page. It's important to note that holds will naturally expire upon the conclusion of the designated time period (after 48 hours), and automatic confirmation for the adventure will not transpire upon the expiration of the hold. Should you decide to cancel the hold voluntarily, please navigate to your hold page and select the option to cancel the hold.

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