Messaging is the foundation of your adventure planning!
Whether you have questions about an operator, need details about an adventure, or are ready to book right away, utilizing our user-friendly messaging platform is the way to go. Just make sure you're logged into your TourRadar account to get started.
Starting a conversation
When you contact an operator, a new message thread begins. We refer to this as a Booking Conversation Page (BCP). This page keeps all your communications organized and accessible for each of your adventures, with each operator, in a single easy to view thread. Say goodbye to hundreds of emails and hello to simplicity and ease plus it's a permanent record. You can read more about how to locate it at What is the Booking Conversation Page and how do I find it?
Staying safe
Your safety matters to us! If you ever receive a message that feels off or if someone asks you to pay outside of TourRadar, please contact our Customer Support team right away. We’re here to help.