Here is your guide on how to contact the tour operator through TourRadar.
For specific tour-related queries:
When you have questions about a specific tour—like the daily schedule, transportation options, accommodation details, or other particular aspects of your trip—it's better to reach out to the tour operator via TourRadar's platform. They have the most up-to-date and precise information and are best equipped to assist you. You can easily contact them through your booking/inquiry page on the TourRadar Platform, or by clicking the “Ask a Question” button on each tour's page.
For existing bookings:
If you already have a booking, you can easily send a direct message to the operator through your Booking Conversation Page. Find out more about it in the article: What is the Booking Conversation Page, and how do I find it?
Keep in mind the response time is 48 business hours.
If you are on tour, make sure to read this article to understand the steps to follow: What should I do if I have issues while on tour?