Here is your guide on how to contact the tour operator through TourRadar.
For questions about a specific tour:
If you need details about your tour—such as the daily itinerary, transport options, or accommodation—it’s best to contact the tour operator directly through the TourRadar platform. They’ll have the most accurate, up-to-date information and can assist you directly. You can reach them via your booking or inquiry page, or by clicking the “Contact Operator” button on the tour page.
For existing bookings/inquiries:
If you already have a booking, you can easily send a direct message to the operator through your Booking Conversation Page. Find out more about it in the article: What is the Booking Conversation Page, and how do I find it?
Response times can vary depending on the operator and their location, but you can typically expect a reply within 1–3 business days.
If you are on tour and need assistance, make sure to read this article to understand the steps to follow: What should I do if I have issues while on tour?