How do I change my password?

Changing your password regularly is a good practice to ensure the security of your TourRadar account.

Here’s a straightforward guide to updating your password, whether you remember your current one or need to reset it because you’ve forgotten it:

If you know your current password:

  • Log in:

    • Click on the login icon located in the top-right corner of any TourRadar webpage and log into your account.
    • Screen Shot 2022-07-25 at 11.47.54 AM
  • Navigate to account settings:

    • Once logged in, proceed to the 'Account Settings' by navigating through the user interface.
  • Update your password:

    • In the 'Login & Security' section of your account settings, you will find the option to change your password. Here, you can enter your current password followed by your new password.

If you forgot your password:

  1. Reset your password:

    • If you cannot remember your password, click on the 'Forgot your password?' link found on the login page or directly visit TourRadar's reset password page.
    • Screen Shot 2022-07-25 at 11.47.07 AM
  2. Email verification:

    • Provide your registered email address, and TourRadar will send an email with a password reset link.
  3. Follow the reset link:

    • Open the email from TourRadar and click on the provided link. This will take you to a page where you can set a new password.
  4. Set new password:

    • Enter your new password and confirm it by entering it again. Create a strong password that includes a mix of letters, numbers, and symbols for enhanced security.
  5. Complete the process:

    • Once you set your new password, you will be redirected back to the TourRadar site and automatically logged in with your new credentials.

Tips for a strong password:

  • Use a mix of uppercase and lowercase letters.
  • Include numbers and symbols to increase complexity.
  • Avoid using easily guessable passwords.

By following these steps, you can easily ensure your TourRadar account remains secure whether you're updating your password or resetting it due to forgetting the old one. If you still face any difficulties, you can reach out to us via the Contact Us page.