What Should I Do if My Payment Doesn’t go Through?

No worries at all, we’ve all been there! If you’re unable to place your booking, this is perfectly normal, it just means that your payment provider or bank is likely trying to protect you. You can easily have this resolved by giving your bank a call and asking them to whitelist payments made to TourRadar GmbH in Vienna, Austria. If that doesn’t work, you can also try using a different credit card or setting up and/or paying with your PayPal account.