How do I know if I will receive a refund after canceling my booking?

Here’s how to determine if you're eligible for a refund and what you might expect:

Understanding cancellation fees:

1. Check the tour operator's Terms and Conditions:
   • Refund eligibility and cancellation fees are dictated by the terms and conditions you agreed to when booking. These terms outline how much of your booking cost can be refunded if you cancel. Please refer to the 'Where can I find the adventure operator’s terms and conditions?' article.
2. Cancellation fee structure:
   • Cancellation fees typically increase as the departure date approaches. For example, canceling far in advance may result in lower fees, while canceling close to the departure date may mean higher fees or no refund at all, especially for deposits that are generally non-refundable.

TourRadar's role:

TourRadar does not impose any additional cancellation fees. We facilitate the refund process based on the operator's policies, ensuring any refunds due are processed promptly once the cancellation is confirmed.

Refund process:

If a refund is applicable, TourRadar will initiate the refund process by crediting the funds back to the original payment method used at the booking. This occurs once the tour operator has confirmed the cancellation.

Recommendations for travelers:

• We strongly recommend purchasing travel insurance that includes cancellation coverage. This can potentially cover non-refundable fees depending on the reasons for cancellation. Carefully review what your insurance policy covers regarding cancellations to ensure you are adequately protected.
• Understand the coverage details of your travel insurance to ensure it meets your needs, especially concerning cancellation policies.

By following these guidelines, you can better navigate the complexities of cancellation fees and refunds, ensuring that you are well-informed about your potential financial recovery if you need to cancel your booking.