Updating traveler details for your TourRadar bookings is straightforward. Whether you're using a desktop or the TourRadar app, here’s a step-by-step guide to ensure all your information is up-to-date.
Steps to update traveler details on desktop:
- Access your TourRadar account by visiting TourRadar login. Click on your profile icon to access the dropdown menu and select 'Tours'.
- Find the booking for which you want to update traveler details and click to open its specific Booking Conversation Page.
- At the top of your Booking Conversation Page, locate and click on the "Travellers" tab where you will see the list of all travelers associated with that booking.
- Find the traveler whose details you need to update and click the 'Edit' button next to their name.
- A pop-up window will appear, allowing you to enter or update personal information, insurance details, and more. Make sure to fill in or correct any necessary fields.
- Scroll to the bottom of the pop-up window and click the 'Save' button to ensure all updates are applied.
For phone/app users:
- The process mirrors the desktop version but is adapted to fit mobile navigation.
- Access the Booking Conversation Page through the app, navigate to the "Travellers" tab, select the traveler, edit their details, and save.
Additional tips:
- Verify updates: After saving, return to the 'Travellers' tab to confirm that your details are correctly updated.
- Troubleshooting: If updates do not save, check your internet connection, refresh the page, or attempt to re-enter the information.
- Customer Support: For persistent issues, contact TourRadar’s Customer Support 24/7 for assistance.
By following these steps, you can ensure that your traveler details are accurate and up-to-date, which is essential for smooth travel arrangements and compliance with any required travel regulations.