How do I contact TourRadar?

How to reach TourRadar and when to contact the tour operator instead.

How do I inquire about a specific tour or an existing booking?

If you have questions about a specific tour or an existing booking, you'll need to contact the tour operator directly via the TourRadar platform

The operator runs the tour and can provide details such as meeting location and time, accommodation details, itinerary logistics, or anything related to the tour, including inclusions, packing recommendations, and special requests

Use the 'Contact Operator' button on any tour detail page to ask for more details. 

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For more information on contacting the operator, follow this guide: How do I contact the Tour Operator

Need help with something else?

If your question is about TourRadar itself—such as payments, booking support, or finding a tour—you can reach us in the following ways:

  • Live chat: If you need help quickly, click on our chatbot, Scout, located at the bottom right-hand corner of the website. Scout is quick to respond and can connect you with a live agent for immediate support 24/7.Screenshot 2024-04-16 at 09.37.36
  • Contacting us through the website: Click on the "Contact" button located in the top navigation bar to select the relevant option.

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  • By phone: If you prefer to talk to someone directly, you can call our dedicated Customer Support phone number in your region. Having your booking details ready will help us assist you faster.

If you need assistance, choose the contact option that best suits your inquiry, and we’ll be happy to help. We’re here to make your adventure unforgettable!