Here is a guide to help you contact TourRadar and tour operators.
For specific adventure-related queries:
When you have questions about a specific tour—like the daily schedule, transportation options, accommodation details, or other particular aspects of your trip—it's better to reach out directly to the tour operator. They have the most up-to-date and precise information and are best equipped to assist you. You can easily contact them through your booking/inquiry page on the TourRadar Platform, or by hitting the “Ask a Question” button on each tour's page.
For general inquiries or assistance with TourRadar:
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Contact through the website: If you have general questions, like payments, you can click the “Contact” button in the top navigation bar of our website. Our Customer Support team is eager to assist you and will respond to you within 24 hours.
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Live chat: If you need help quickly, click on our chatbot, Scout, located at the bottom right-hand corner of the website. Scout is quick to respond and can connect you with a live agent for immediate support.
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By phone: If you prefer to talk to someone directly, you can call our dedicated Customer Support phone number. Having your booking details ready will help us provide you with a personalized and efficient service.
Our Customer Support team is devoted to ensuring your experience with TourRadar is as smooth and enjoyable as possible. Whether you have specific questions about a tour or need general help, you can use any of the contact options provided. We’re here to help make your adventure unforgettable!