Attaching documents like your passport or flight details to your Booking Conversation Page is a straightforward process. This ensures that your tour operator has all the necessary information for your trip.
Here’s how to upload documents to your Booking Conversation Page:
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Access your TourRadar account by logging in here. You can find more info at How do I log in or sign up for an account?
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Navigate to the 'Tours' section of your account to find your active bookings.
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Select the booking for which you need to upload documents. This will take you to the specific Booking Conversation Page. Here you can find more about What is the Booking Conversation Page, and how do I find it?
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Locate the 'Attachments' section on the page.
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Click on the 'Upload' button. You can then select the document files from your computer that you need to attach.
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Ensure the files are in an acceptable format (e.g., PDF, JPG) and within the size limits specified on the page.
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After uploading the document, it’s a good practice to send a message to the operator via the same Booking Conversation Page. This message should indicate that you have uploaded the necessary documents. This ensures that the operator checks the attachments and acknowledges receipt.
TourRadar ensures that all uploads are secure and accessible only to the tour operator and authorized staff involved in organizing your trip.
By following these simple steps, you can ensure that your important travel documents are safely and efficiently shared with your tour operator, facilitating smooth preparations for your upcoming adventure. If you have any difficulties or need further assistance, don’t hesitate to reach out to TourRadar’s Customer Support.