1. Customer Help Centre
  2. Travel Credits & TourRadar Savings

Why isn’t my promo code working?

If you’ve found a promo code posted publicly online, these are often illegitimate promo codes and your booking will not be processed if you’ve tried to apply this code. Any valid promo codes from TourRadar will have been sent to you directly, either by email or on your enquiry page.

A promo code can only be used once, so if your genuine TourRadar promo code is not working, it may have been used before on a previous booking. Additionally, please feel free to reach out to our Customer Service Team for assistance.