1. Customer Help Centre
  2. I Need to Cancel My Tour

What happens if my adventure is cancelled by the adventure operator?

The adventure operator has the right to cancel your upcoming departure if they have any safety concerns or if your departure has not met the minimum number of required passengers. Each adventure operator has different alternatives that they offer if they are unable to operate a departure date (examples; date change, Credit for Future Travel or refunds), so if your adventure is cancelled for any reason, you can expect the adventure operator or one of our Customer Service Travel Experts to be in touch with you to go over your options.