How do I confirm that my tour has been canceled after requesting cancellation?

After you have requested the cancellation of your tour, here’s how you can confirm that the cancellation has been successfully processed:

  • Communication from tour operator or TourRadar:

    • Once you submit your cancellation request, either the tour operator or TourRadar’s Customer Support team will contact you to discuss the details of your cancellation. They will handle the initial steps necessary to begin the cancellation process.
  • Receive confirmation message:

    • After the cancellation has been processed, you will receive a confirmation message directly within your Booking Conversation Page. This message will detail the completion of the cancellation process and any relevant information such as potential refunds or penalties.
  • Check your booking status:

    • Your booking status on the Booking Conversation Page will be updated to show 'Your booking has been cancelled.' This update is visible in the top right-hand corner of the page, ensuring you have clear and immediate confirmation of the cancellation status.

Ensuring a smooth cancellation process:

  • It is important to remain responsive to any messages or requests for information from TourRadar or the tour operator. Prompt responses can facilitate a quicker and smoother cancellation process.

  • Keep an eye on your Booking Conversation Page for updates or additional communications regarding your cancellation. This is where all official updates and final confirmations will be posted.

  • If you do not receive a confirmation within the expected timeframe, don’t hesitate to follow up with TourRadar’s Customer Support for further assistance. They can provide updates and help ensure that your cancellation is processed correctly.

By following these steps, you can effectively confirm that your tour has been canceled and handle any aspects of the cancellation process efficiently. Remember, clear communication and monitoring of your Booking Conversation Page are key to confirming and finalizing your tour cancellation.