When booking a tour, understanding the refund policy for your deposit is crucial.
Here’s what you need to know about the refundability of your deposit:
General policy on deposits:
Typically, deposits are non-refundable. This is standard practice within the travel industry to secure your spot on the tour.
However, some operators may allow you to change your travel dates instead — this depends on their policies and may involve change fees. If you're considering canceling, it’s worth asking about a date change first.
Reviewing operator specific policies:
- Each tour operator has specific cancellation policies, which include details on whether deposits are refundable. It is important to review these terms and conditions at the time of booking, which you acknowledge by agreeing to them.
- For detailed information regarding deposit refunds, refer to the terms and conditions linked during the booking process. If you have an existing booking, you can also find these documents on your Booking Conversation Page, located at the bottom right-hand side under the operator’s specific terms.
Understanding the terms
The tour operator sets the terms and conditions for your booking, including whether your deposit is refundable and what cancellation policies apply. Reviewing these before you book helps avoid surprises if you need to cancel later.