How long will it take to receive my refund?

Once your refund has been processed, refunds can usually take up to 7 business days to appear on your bank statement, depending on the speed of your bank. Please contact us on your Booking Conversation Page if you have any concerns, as pictured below.

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Please be aware that TourRadar is bound by the cancellation terms and conditions of the adventure operator, so we will only be able to refund the amount that the adventure operator dictates as applicable to your cancelled booking. TourRadar does not charge additional cancellation fees and will always refund any amount that the adventure operator deems as applicable in case of cancellation.