How does TourRadar keep my money safe?

At TourRadar, the safety of your funds is a top priority. We implement rigorous security measures to ensure the security and integrity of your financial transactions:

  • Secure payment processor:

    • We use Braintree, a subsidiary of PayPal, known for its high reliability and security standards. This choice helps ensure that all financial transactions are securely processed.
  • Secure payment methods:

    • We accept payment options such as PayPal and credit/debit cards, which provide strong purchase protection. This enhances the security of your transactions and protects your financial details.
  • Dedicated trust account:

    • All traveler funds are held in a dedicated trust account. This account is completely separate from our operational finances and is used exclusively for holding customer payments. Funds remain in this trust until they are paid out to the tour operator, typically at the start of your trip.
  • Bankruptcy safeguards:

    • In the unlikely event of TourRadar facing financial difficulties, the funds in the trust account are protected and cannot be claimed by creditors. This means that in the event of bankruptcy, your funds are secure and will be returned to you promptly.

Our rigorous financial safeguards are designed to protect your money and give you peace of mind when booking. We are committed to providing a secure and seamless booking experience, ensuring that you can focus on enjoying your travel adventure without worry.

By implementing these security measures, TourRadar ensures that your money is well-protected, reinforcing our dedication to your safety and satisfaction as a traveler.