How does TourRadar keep my money safe?

At TourRadar, the safety of payments from you and to your operator are a top priority. We implement rigorous security measures to ensure the security and integrity of your payments:

  • Secure payment processing

    • We use Braintree, owned by PayPal, known for its high reliability and security standards to help ensure all payments made with TourRadar to pay for the booking with your operator are securely processed.
  • Secure payment methods

    • Using Braintree, we accept Visa, Mastercard, Maestro, Discover PayPal, Apple Pay, Google Pay and more, providing you with strong purchase protection. This enhances the security of your transactions and protects your financial details.
  • Dedicated trust account

    • All traveler funds are held in a dedicated trust account. This account is completely separate from our operational finances and is used exclusively for payments from customers. Payment to the operator remain in this trust account until released to your operator, which is based on the departure date of your adventure.
  • Bankruptcy safeguards

    • In the unlikely event of TourRadar facing financial difficulties, the payment in the trust account are protected and cannot be claimed by creditors. This means that in the event of bankruptcy, your payment are secure and will be returned to you promptly.

Our rigorous financial safeguards are designed to protect your money and give you peace of mind when booking. We are committed to providing a secure and seamless booking experience, ensuring that you can focus on enjoying your travel adventure without worry.

By implementing these security measures, TourRadar ensures that your payment is well-protected, reinforcing our dedication to your safety and satisfaction as a traveler.