How does TourRadar Keep my Money Safe?

TourRadar prides itself on our secure payments and the way we keep your funds safe:

  1. We use Braintree, a subsidiary of PayPal, as our payment processor to ensure payments are safe and secure.
  2. We only accept payment methods that provide maximum purchase protection for customers (i.e. PayPal and Credit Card).
  3. All customer funds are held exclusively in a dedicated trust account until the moment of final payout to the adventure operator, usually once the adventure has departed, and are not used for any other purposes. This means that in the very unlikely event that TourRadar is forced to file for bankruptcy, the customer funds in the trust account are not affected and can be returned.