At TourRadar, our commitment to safeguarding your funds is of great importance. We uphold stringent security measures through the following mechanisms:
Payment Processor: We use Braintree, a PayPal subsidiary renowned for its reliability, as our payment processor. This choice ensures the safety and integrity of all financial transactions.
Secure Payment Methods: We exclusively accept payment methods, namely PayPal and Debit/Credit Cards, that offer you the highest level of purchase protection, enhancing the security of your transactions.
Dedicated Trust Account: Customer funds are meticulously maintained within a dedicated trust account. This account remains separate from all other financial matters and is exclusively reserved for customer payments. Funds are held in this trust account until the point of final payout to the adventure operator, typically upon commencement of the adventure.
Bankruptcy Safeguards: In the exceedingly improbable event of TourRadar facing bankruptcy, the customer funds housed within the trust account remain untouched and unaffected. These funds are entirely ring-fenced and can be promptly returned to customers, ensuring the security of your financial investment.
Our unwavering commitment to the security and protection of your funds underscores our dedication to delivering a seamless and worry-free booking experience.