Once you have confirmed a booking on TourRadar, it's important to understand the policies regarding currency changes.
The currency selected at the time of your booking is fixed and cannot be changed after confirmation. All subsequent payments must also be made in the same currency. This policy helps maintain financial consistency and ensures the terms agreed upon at booking are upheld.
Steps for changing currency:
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Consultation with the operator:
- If you desire to proceed with a different currency than the one initially chosen, the first step is to contact the tour operator on your Booking Conversation Page or TourRadar's Customer Support team. We will then liaise with the tour operator to check the feasibility of modifying the booking to accommodate the desired currency change.
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Assessment of conditions:
- We will assess whether it is possible to cancel the original booking without incurring charges. This depends on the operator’s policies and the terms of your booking.
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Decision making:
- If the operator does not agree to a change without cancellation fees, you will need to decide whether to proceed with the cancellation and incur any potential fees or continue with the original booking.
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Processing changes:
- Upon receiving approval from the operator, we will proceed with creating a new booking in the desired currency. The original booking will then be canceled, and a refund will be processed if applicable.
Considerations:
- Changing the currency may affect the pricing structure of your tour due to currency conversion rates and operator pricing policies.
- Ensure that all communications and confirmations from the operator are clearly understood and agreed upon to avoid any misunderstandings regarding currency changes and cancellation policies.
By following these guidelines, you can navigate the process of changing the currency of a confirmed booking. Remember, such changes are subject to operator approval and may involve additional steps or costs. Always ensure clear communication with TourRadar and the tour operator to manage your booking effectively.