TourRadar+ Credits can be earned and applied to bookings in a number of ways. If you cancel a booking, here's what you need to know about how your credits are affected.
Credits applied to a booking
If you used TourRadar+ Credits towards a booking and then cancel, those credits will not be returned to your account. This applies regardless of how the credits were originally earned — whether through a booking, a referral, uploading Moments, or your welcome bonus.
Credits earned from a booking
Every eligible confirmed booking earns you TourRadar+ Credits based on the total booking value. These credits are added to your account at the time of booking confirmation. If you cancel that booking, the credits earned from it will be removed from your account.
Your remaining credit balance
Any credits in your account that were not applied to the canceled booking are not affected. These remain in your account and can be used towards a future booking.
TourRadar+ Credits do not expire, so any balance you have will stay in your account until you are ready to use it.
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To learn more about how credits are earned, see How do I earn TourRadar+ Credits?
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To request a cancellation, see How do I request to cancel my booking?
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