Customer Support

How do I apply a promo code?

You can easily apply a promo code when booking a tour on TourRadar. Here's how it works:

Signed up through Sign up & Save? You now receive TourRadar+ Credits on your account instead of a promo code — check your balance on your account page. See How do I view my TourRadar+ Credits?

  1. Go to the Booking page of the tour you'd like to book by selecting your preferred date.

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  1. Scroll to the TourRadar Savings section.

  2. Click Redeem Promo Code.

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  1. Enter your code and select Apply.

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  1. The promo code savings will appear in your booking summary.

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Important to know

Promo codes must be applied before you complete your booking, as they can't be added once the booking request has been submitted.

However, there are a couple of situations where we may still be able to apply your promo code after booking, although this is not a guarantee:

  • Within one hour of booking: If only your deposit or initial payment has been processed, contact us within the first hour and we may be able to help.

  • Technical issues: If the code didn't apply due to a technical problem, reach out to our support team immediately.

Promo codes cannot be combined with TourRadar+ Credits—choose whichever gives you the better deal.

Having trouble applying your promo code?

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If you see this error message when entering a promo code it usually means the code was entered incorrectly, has expired, has already been used, or isn't a valid TourRadar promo code (e.g. from a third-party coupon site). Some codes are single-use, so they won't work again if already applied to a previous booking.

If you believe the code is still valid, contact our team via Live Chat. We're here 24/7 and happy to help—but we can only assist with valid promo codes.

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