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How do I obtain supporting documents or a Letter of Invitation for my visa?

If you need a Letter of Invitation, hotel details or other supporting documents for your visa application, here’s how to request them:

If you already have a booking

  • Send a message to the operator through your Booking Conversation Page, using the Messages tab

  • Let them know what documents or details you need for your visa application. Most commonly, this is the name and contact details of the hotels you'll be staying at, but it could also be a Letter of Invitation. They’ll advise if they can provide them and what information they need from you

  • Once the documents are ready, you’ll receive a message and can download them directly from your Booking Conversation Page

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If you haven’t booked yet

  • If you want to confirm whether visa support is available before booking, click the 'Contact Operator' button on the tour page

  • The operator can let you know if they offer supporting documents based on your nationality and destination

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A Letter of Invitation can only be provided once you have a confirmed booking. This ensures that all necessary formalities are completed to support your visa application effectively.

Still need help? Our Customer Support team is here 24/7. Contact us.

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