Customer Support

How do I find the right adventure for my clients?

TourRadar is a self-service Organized Adventure Platform where travelers, and Travel Advisors, can search, compare, and book adventures from all around the world.

For Travel Advisors at the start of this discovery journey, we recommend using all of the filters on the left-hand side of the Search Pages to narrow down the results. This Help Centre article really breaks down the different filters you can use once on a search page.

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Once you have landed on the adventure that's ideal for your clients, you can go ahead and book online via the Check Availability button. Make sure that you are logged in with your Travel Advisor account, and click Confirm Dates to see the commission on the Booking Page.

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If you have any specific questions about the adventure then please use the 'Contact Operator' button. This sets you up with a direct line of communication with the operator where they will be able to assist.

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You will find this question listed as an "Open Question" within your Bookings tab in your Partner Portal. If you click into it, you will be able to communicate with the operator once they respond from here as well:

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Please note TourRadar's Travel Experts cannot assist in finding adventures for your clients.

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