How can I cancel my pre/post- accommodation and/or airport transfers?

Should you require the cancellation of any supplementary services associated with your booking, we kindly request that you communicate your intent through your Booking Conversation Page via the ‘Messaegs’ tab.

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This will initiate the cancellation process of the extra add-on, and either the tour operator or our dedicated Customer Support Team will be able to provide guidance regarding potential cancellation fees.

The applicability of such fees hinges upon the proximity to your departure date and the refundability of the service. 

Notably, the cancellation fees for these services are typically contingent upon the terms and conditions stipulated by the service provider in accordance with their contractual arrangement with the adventure operator. You can review the terms and conditions of the tour operator on your Booking Conversation Page, on the bottom right-hand side under the 'Terms and Conditions' section. 

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Your proactive communication ensures comprehensive insight into the cancellation process for additional services.