# support.tourradar.com

* [TourRadar Customer Support Help Centre](https://support.tourradar.com/faq.md)
* [About TourRadar](https://support.tourradar.com/faq/about-tourradar.md)
* [Adventuring FAQ](https://support.tourradar.com/faq/adventuring-faq.md)
* [After booking](https://support.tourradar.com/faq/after-booking.md)
* [Am I covered if the government changes its travel advice?](https://support.tourradar.com/faq/am-i-covered-if-the-government-changes-its-travel-advice.md)
* [Ambassadors](https://support.tourradar.com/faq/ambassadors.md)
* [Partner Portal](https://support.tourradar.com/faq/ambassadors-partner-portal.md)
* [Are internal flights included in the tour price?](https://support.tourradar.com/faq/are-internal-flights-included-in-the-tour-price.md)
* [Are international flights included in the tour price and can I book them through TourRadar?](https://support.tourradar.com/faq/are-international-flights-included-in-the-tour-price-and-can-i-book-them-through-tourradar.md)
* [Are shore excursions included in the cruise price?](https://support.tourradar.com/faq/are-shore-excursions-included-in-the-cruise-price.md)
* [Are TourRadar and tour operators the same entity?](https://support.tourradar.com/faq/are-tourradar-and-tour-operators-the-same-entity.md)
* [Before booking](https://support.tourradar.com/faq/before-booking.md)
* [Booking a tour on TourRadar](https://support.tourradar.com/faq/booking-a-tour-on-tourradar.md)
* [Booking Conversation Page](https://support.tourradar.com/faq/booking-conversation-page.md)
* [Booking Payments](https://support.tourradar.com/faq/booking-payments.md)
* [Can I add additional travelers to my existing insurance policy?](https://support.tourradar.com/faq/can-i-add-additional-travelers-to-my-existing-insurance-policy.md)
* [Can I add insurance for some travelers in my booking but not others?](https://support.tourradar.com/faq/can-i-add-insurance-for-some-travelers-in-my-booking-but-not-others.md)
* [Can I add multiple Agents under one Agency account?](https://support.tourradar.com/faq/can-i-add-multiple-agents-under-one-agency-account.md)
* [Can I add multiple users on the partner portal?](https://support.tourradar.com/faq/can-i-add-multiple-users-on-the-partner-portal.md)
* [Can I add my logo or branding to my Partner Portal? Where will people see this branding?](https://support.tourradar.com/faq/can-i-add-my-logo-or-branding-to-my-partner-portal-where-will-people-see-this-branding.md)
* [Can I book a customized trip for my client?](https://support.tourradar.com/faq/can-i-book-a-customized-trip-for-my-client.md)
* [Can I book multiple tours back-to-back?](https://support.tourradar.com/faq/can-i-book-multiple-tours-back-to-back.md)
* [Can I cancel my insurance if I no longer require it?](https://support.tourradar.com/faq/can-i-cancel-my-insurance-if-i-no-longer-require-it.md)
* [Can I change the currency of my confirmed booking?](https://support.tourradar.com/faq/can-i-change-the-currency-of-my-confirmed-booking.md)
* [Can I have the sale price if the tour's price has gone down since I booked?](https://support.tourradar.com/faq/can-i-have-the-sale-price-if-the-tour-s-price-has-gone-down-since-i-booked.md)
* [Can I join a tour if I'm outside the advertised age range?](https://support.tourradar.com/faq/can-i-join-a-tour-if-i-m-outside-the-advertised-age-range.md)
* [Can I join the tour late or leave early?](https://support.tourradar.com/faq/can-i-join-the-tour-late-or-leave-early.md)
* [Can I modify my insurance policy?](https://support.tourradar.com/faq/can-i-modify-my-insurance-policy.md)
* [Can I pay for my client's tour in installments?](https://support.tourradar.com/faq/can-i-pay-for-my-client-s-tour-in-installments.md)
* [Can I split the payment between my client and the other travelers on their trip?](https://support.tourradar.com/faq/can-i-split-the-payment-between-my-client-and-the-other-travelers-on-their-trip.md)
* [Can I use a TourRadar promo code when I book for my clients?](https://support.tourradar.com/faq/can-i-use-a-tourradar-promo-code-when-i-book-for-my-clients.md)
* [Can minors travel alone on tours?](https://support.tourradar.com/faq/can-minors-travel-alone-on-tours.md)
* [Can TourRadar assist me with the visa process?](https://support.tourradar.com/faq/can-tourradar-assist-me-with-the-visa-process.md)
* [Canceling my tour](https://support.tourradar.com/faq/canceling-my-tour.md)
* [Cancellations](https://support.tourradar.com/faq/cancellations.md)
* [Commission and payouts](https://support.tourradar.com/faq/commission-and-payouts.md)
* [Commission Payout](https://support.tourradar.com/faq/commission-payout.md)
* [Do any of your tools require technical skills?](https://support.tourradar.com/faq/do-any-of-your-tools-require-technical-skills.md)
* [Do I need to pay in full at the time of booking?](https://support.tourradar.com/faq/do-i-need-to-pay-in-full-at-the-time-of-booking.md)
* [Do you offer agent training on how to utilize TourRadar?](https://support.tourradar.com/faq/do-you-offer-agent-training-on-how-to-utilize-tourradar.md)
* [Do you provide reportings and traffic insights?](https://support.tourradar.com/faq/do-you-provide-reportings-and-traffic-insights.md)
* [Does TourRadar offer child/student/senior/military discounts?](https://support.tourradar.com/faq/does-tourradar-offer-child-student-senior-military-discounts.md)
* [Does TourRadar offer day tours?](https://support.tourradar.com/faq/does-tourradar-offer-day-tours.md)
* [Does XCover cover flights or other services booked outside of TourRadar?](https://support.tourradar.com/faq/does-xcover-cover-flights-or-other-services-booked-outside-of-tourradar.md)
* [eSIM FAQs and Support](https://support.tourradar.com/faq/esim-faqs-and-support.md)
* [eSIMs](https://support.tourradar.com/faq/esims.md)
* [Finding your dream tour](https://support.tourradar.com/faq/finding-your-dream-tour.md)
* [Flights](https://support.tourradar.com/faq/flights.md)
* [General Info](https://support.tourradar.com/faq/general-info.md)
* [General information](https://support.tourradar.com/faq/general-information.md)
* [Getting Started: Setting Up and Requesting a Hosted Trip](https://support.tourradar.com/faq/getting-started-setting-up-and-requesting-a-hosted-trip.md)
* [Hosted Trips](https://support.tourradar.com/faq/hosted-trips.md)
* [Hosted Trips for Travel Agents and Advisors](https://support.tourradar.com/faq/hosted-trips-for-travel-agents-and-advisors.md)
* [How can I activate my TourRadar Wallet?](https://support.tourradar.com/faq/how-can-i-activate-my-tourradar-wallet.md)
* [How can I boost engagement and conversions using EasyChat or ManyChat?](https://support.tourradar.com/faq/how-can-i-boost-engagement-and-conversions-using-easychat-or-manychat.md)
* [How can I cancel my airport transfers?](https://support.tourradar.com/faq/how-can-i-cancel-my-airport-transfers.md)
* [How can I cancel my booking request before receiving confirmation?](https://support.tourradar.com/faq/how-can-i-cancel-my-booking-request-before-receiving-confirmation.md)
* [How can I cancel my pre/post- accommodation?](https://support.tourradar.com/faq/how-can-i-cancel-my-pre-post-accommodation.md)
* [How can I cancel or replace a traveler from my booking?](https://support.tourradar.com/faq/how-can-i-cancel-or-replace-a-traveler-from-my-booking.md)
* [How can I communicate with an operator or make an inquiry about a trip?](https://support.tourradar.com/faq/how-can-i-communicate-with-an-operator-or-make-an-inquiry-about-a-trip.md)
* [How can I contact TourRadar if I need assistance as a Travel Agent?](https://support.tourradar.com/faq/how-can-i-contact-tourradar-if-i-need-assistance-as-a-travel-agent.md)
* [How can I find the tour operator’s Terms and Conditions?](https://support.tourradar.com/faq/how-can-i-find-the-tour-operators-terms-and-conditions.md)
* [How can I get a travel insurance quote for my upcoming trip?](https://support.tourradar.com/faq/how-can-i-get-a-travel-insurance-quote-for-my-upcoming-trip.md)
* [How can I pay for my tour in installments?](https://support.tourradar.com/faq/how-can-i-pay-for-my-tour-in-installments.md)
* [How can I remit a payment from my TourRadar Wallet?](https://support.tourradar.com/faq/how-can-i-remit-a-payment-from-my-tourradar-wallet.md)
* [How can I search and book a tour as a solo traveler?](https://support.tourradar.com/faq/how-can-i-search-and-book-a-tour-as-a-solo-traveler.md)
* [How can I share a link to a tour with my client?](https://support.tourradar.com/faq/how-can-i-share-a-link-to-a-tour-with-my-client.md)
* [How do I activate my Xcover account?](https://support.tourradar.com/faq/how-do-i-activate-my-xcover-account.md)
* [How do I add another person to my existing booking?](https://support.tourradar.com/faq/how-do-i-add-another-person-to-my-existing-booking.md)
* [How do I add insurance to my confirmed booking?](https://support.tourradar.com/faq/how-do-i-add-insurance-to-my-confirmed-booking.md)
* [How do I add insurance when booking?](https://support.tourradar.com/faq/how-do-i-add-insurance-when-booking.md)
* [How do I add my flight details to my booking?](https://support.tourradar.com/faq/how-do-i-add-my-flight-details-to-my-booking.md)
* [How do I add my travel insurance details to my booking?](https://support.tourradar.com/faq/how-do-i-add-my-travel-insurance-details-to-my-booking.md)
* [How do I add pre- or post-tour accommodation?](https://support.tourradar.com/faq/how-do-i-add-pre-or-post-tour-accommodation.md)
* [How do I apply a promo code?](https://support.tourradar.com/faq/how-do-i-apply-a-promo-code.md)
* [How do I attach or upload a document?](https://support.tourradar.com/faq/how-do-i-attach-or-upload-a-document.md)
* [How do I book a tour with a friend who is booking separately?](https://support.tourradar.com/faq/how-do-i-book-a-tour-with-a-friend-who-is-booking-separately.md)
* [How do I book a triple room if we have an odd number of travelers?](https://support.tourradar.com/faq/how-do-i-book-a-triple-room-if-we-have-an-odd-number-of-travelers.md)
* [How do I book excursions, extra activities or add-ons before my tour begins?](https://support.tourradar.com/faq/how-do-i-book-excursions-extra-activities-or-add-ons-before-my-tour-begins.md)
* [How do I cancel a booking made by someone else?](https://support.tourradar.com/faq/how-do-i-cancel-a-booking-made-by-someone-else.md)
* [How do I change my tour dates?](https://support.tourradar.com/faq/how-do-i-change-my-tour-dates.md)
* [How do I check if the tour I’m interested in is available?](https://support.tourradar.com/faq/how-do-i-check-if-the-tour-im-interested-in-is-available.md)
* [How do I check the group size on TourRadar?](https://support.tourradar.com/faq/how-do-i-check-the-group-size-on-tourradar.md)
* [How do I confirm that my tour has been canceled after requesting cancellation?](https://support.tourradar.com/faq/how-do-i-confirm-that-my-tour-has-been-canceled-after-requesting-cancellation.md)
* [How do I contact the tour operator through TourRadar?](https://support.tourradar.com/faq/how-do-i-contact-the-tour-operator-through-tourradar.md)
* [How do I contact TourRadar?](https://support.tourradar.com/faq/how-do-i-contact-tourradar.md)
* [How do I contact XCover for emergencies or claims?](https://support.tourradar.com/faq/how-do-i-contact-xcover-for-emergencies-or-claims.md)
* [How do I delete my TourRadar account?](https://support.tourradar.com/faq/how-do-i-delete-my-tourradar-account.md)
* [How do I determine if travel insurance is mandatory and why should I consider it?](https://support.tourradar.com/faq/how-do-i-determine-if-travel-insurance-is-mandatory-and-why-should-i-consider-it.md)
* [How do I discover the best deals on TourRadar?](https://support.tourradar.com/faq/how-do-i-discover-the-best-deals-on-tourradar.md)
* [How do I download a brochure?](https://support.tourradar.com/faq/how-do-i-download-a-brochure.md)
* [How do I download my booking confirmation or cancellation invoice?](https://support.tourradar.com/faq/how-do-i-download-my-booking-confirmation-or-cancellation-invoice.md)
* [How do I file an insurance claim and check its status?](https://support.tourradar.com/faq/how-do-i-file-an-insurance-claim-and-check-its-status.md)
* [How do I find available dates for a tour?](https://support.tourradar.com/faq/how-do-i-find-available-dates-for-a-tour.md)
* [How do I find more details about the ship?](https://support.tourradar.com/faq/how-do-i-find-more-details-about-the-ship.md)
* [How do I find more information about a tour?](https://support.tourradar.com/faq/how-do-i-find-more-information-about-a-tour.md)
* [How do I find out how much each cruise costs?](https://support.tourradar.com/faq/how-do-i-find-out-how-much-each-cruise-costs.md)
* [How do I find out how much each tour costs?](https://support.tourradar.com/faq/how-do-i-find-out-how-much-each-tour-costs.md)
* [How do I find out if airport transfers are included?](https://support.tourradar.com/faq/how-do-i-find-out-if-airport-transfers-are-included.md)
* [How do I find out if meals are included in my tour?](https://support.tourradar.com/faq/how-do-i-find-out-if-meals-are-included-in-my-tour.md)
* [How do I find out if TourRadar sells or recommends travel insurance?](https://support.tourradar.com/faq/how-do-i-find-out-if-tourradar-sells-or-recommends-travel-insurance.md)
* [How do I find out the age range of each tour?](https://support.tourradar.com/faq/how-do-i-find-out-the-age-range-of-each-tour.md)
* [How do I find out what time the tour starts and ends?](https://support.tourradar.com/faq/how-do-i-find-out-what-time-the-tour-starts-and-ends.md)
* [How do I find out what transportation is used on my tour?](https://support.tourradar.com/faq/how-do-i-find-out-what-transportation-is-used-on-my-tour.md)
* [How do I find out when my cooling-off period ends?](https://support.tourradar.com/faq/how-do-i-find-out-when-my-cooling-off-period-ends.md)
* [How do I find out where my tour starts?](https://support.tourradar.com/faq/how-do-i-find-out-where-my-tour-starts.md)
* [How do I find private or personalized tours on TourRadar?](https://support.tourradar.com/faq/how-do-i-find-private-or-personalized-tours-on-tourradar.md)
* [How do I find the right adventure for my clients?](https://support.tourradar.com/faq/how-do-i-find-the-right-adventure-for-my-clients.md)
* [How do I get my commission paid?](https://support.tourradar.com/faq/how-do-i-get-my-commission-paid.md)
* [How do I get notified about tour price drops?](https://support.tourradar.com/faq/how-do-i-get-notified-about-tour-price-drops.md)
* [How do I identify the operator for each tour?](https://support.tourradar.com/faq/how-do-i-identify-the-operator-for-each-tour.md)
* [How do I inform the tour operator about my dietary requirements?](https://support.tourradar.com/faq/how-do-i-inform-the-tour-operator-about-my-dietary-requirements.md)
* [How do I instantly generate affiliate links using TourRadar to share?](https://support.tourradar.com/faq/how-do-i-instantly-generate-affiliate-links-using-tourradar-to-share.md)
* [How do I know if a tour date is 'On Request'?](https://support.tourradar.com/faq/how-do-i-know-if-a-tour-date-is-on-request.md)
* [How do I know if I am eligible for travel insurance offered by XCover?](https://support.tourradar.com/faq/how-do-i-know-if-i-am-eligible-for-travel-insurance-offered-by-xcover.md)
* [How do I know if I need a visa for my trip?](https://support.tourradar.com/faq/how-do-i-know-if-i-need-a-visa-for-my-trip.md)
* [How do I know if my booking is confirmed?](https://support.tourradar.com/faq/how-do-i-know-if-my-booking-is-confirmed.md)
* [How do I know what currency I am seeing the price in?](https://support.tourradar.com/faq/how-do-i-know-what-currency-i-am-seeing-the-price-in.md)
* [How do I know where and when to embark the ship?](https://support.tourradar.com/faq/how-do-i-know-where-and-when-to-embark-the-ship.md)
* [How do I know which accommodations the tour stays at?](https://support.tourradar.com/faq/how-do-i-know-which-accommodations-the-tour-stays-at.md)
* [How do I know which operator offers great adventures?](https://support.tourradar.com/faq/how-do-i-know-which-operator-offers-great-adventures.md)
* [How do I learn about an operator on TourRadar?](https://support.tourradar.com/faq/how-do-i-learn-about-an-operator-on-tourradar.md)
* [How do I log in or sign up for an account?](https://support.tourradar.com/faq/how-do-i-log-in-or-sign-up-for-an-account.md)
* [How do I log in to the Partner Portal? (Ambassadors)](https://support.tourradar.com/faq/how-do-i-log-in-to-the-partner-portal-ambassadors.md)
* [How do I log in to the Partner Portal? (Travel Agents)](https://support.tourradar.com/faq/how-do-i-log-in-to-the-partner-portal-travel-agents.md)
* [How do I make a booking as a Travel Advisor?](https://support.tourradar.com/faq/how-do-i-make-a-booking-as-a-travel-advisor.md)
* [How do I make a booking on TourRadar?](https://support.tourradar.com/faq/how-do-i-make-a-booking-on-tourradar.md)
* [How do I obtain a visa?](https://support.tourradar.com/faq/how-do-i-obtain-a-visa.md)
* [How do I obtain supporting documents or a Letter of Invitation for my visa?](https://support.tourradar.com/faq/how-do-i-obtain-supporting-documents-or-a-letter-of-invitation-for-my-visa.md)
* [How do I pay and communicate through TourRadar?](https://support.tourradar.com/faq/how-do-i-pay-and-communicate-through-tourradar.md)
* [How do I pay my tour balance?](https://support.tourradar.com/faq/how-do-i-pay-my-tour-balance.md)
* [How do I place a booking from an active hold?](https://support.tourradar.com/faq/how-do-i-place-a-booking-from-an-active-hold.md)
* [How do I place a hold on a tour?](https://support.tourradar.com/faq/how-do-i-place-a-hold-on-a-tour.md)
* [How do I request to cancel my booking?](https://support.tourradar.com/faq/how-do-i-request-to-cancel-my-booking.md)
* [How do I request to cancel my client's booking?](https://support.tourradar.com/faq/how-do-i-request-to-cancel-my-client-s-booking.md)
* [How do I reset my password?](https://support.tourradar.com/faq/how-do-i-reset-my-password.md)
* [How do I search for a river cruise on TourRadar?](https://support.tourradar.com/faq/how-do-i-search-for-a-river-cruise-on-tourradar.md)
* [How do I search for a tour?](https://support.tourradar.com/faq/how-do-i-search-for-a-tour.md)
* [How do I see my TourRadar+ level and savings?](https://support.tourradar.com/faq/how-do-i-see-my-tourradar-plus-level-and-savings.md)
* [How do I see specific docking times for each port?](https://support.tourradar.com/faq/how-do-i-see-specific-docking-times-for-each-port.md)
* [How do I send and read messages on TourRadar?](https://support.tourradar.com/faq/how-do-i-send-and-read-messages-on-tourradar.md)
* [How do I set up a transfer method on my TourRadar Wallet?](https://support.tourradar.com/faq/how-do-i-set-up-a-transfer-method-on-my-tourradar-wallet.md)
* [How do I set up my Shareable Profile as a RISE Ambassador?](https://support.tourradar.com/faq/how-do-i-set-up-my-shareable-profile-as-a-rise-ambassador.md)
* [How do I sign up as a Travel Agent?](https://support.tourradar.com/faq/how-do-i-sign-up-as-a-travel-agent.md)
* [How do I sign up to become a Partner?](https://support.tourradar.com/faq/how-do-i-sign-up-to-become-a-partner.md)
* [How do I split payments between my travel companions?](https://support.tourradar.com/faq/how-do-i-split-payments-between-my-travel-companions.md)
* [How do I understand the physical rating for the tours?](https://support.tourradar.com/faq/how-do-i-understand-the-physical-rating-for-the-tours.md)
* [How do I understand XCover protection: coverage, exclusions, and resources?](https://support.tourradar.com/faq/how-do-i-understand-xcover-protection-coverage-exclusions-and-resources.md)
* [How do I unsubscribe from TourRadar?](https://support.tourradar.com/faq/how-do-i-unsubscribe-from-tourradar.md)
* [How do I update my credit/debit card details?](https://support.tourradar.com/faq/how-do-i-update-my-credit-debit-card-details.md)
* [How do I update traveler's details on my Booking Conversation Page?](https://support.tourradar.com/faq/how-do-i-update-traveler-s-details-on-my-booking-conversation-page.md)
* [How do I upload TourRadar Moments?](https://support.tourradar.com/faq/how-do-i-upload-tourradar-moments.md)
* [How do I use search filters to sort and find the perfect tour?](https://support.tourradar.com/faq/how-do-i-use-search-filters-to-sort-and-find-the-perfect-tour.md)
* [How do I use the operator's loyalty discounts on TourRadar?](https://support.tourradar.com/faq/how-do-i-use-the-operator-s-loyalty-discounts-on-tourradar.md)
* [How do I view the cancellation policy before making a booking?](https://support.tourradar.com/faq/how-do-i-view-the-cancellation-policy-before-making-a-booking.md)
* [How do RISE Ambassadors earn commission?](https://support.tourradar.com/faq/how-do-rise-ambassadors-earn-commission.md)
* [How does Refer and Save work?](https://support.tourradar.com/faq/how-does-refer-and-save-work.md)
* [How does TourRadar keep my money safe?](https://support.tourradar.com/faq/how-does-tourradar-keep-my-money-safe.md)
* [How Hosted Trips Work](https://support.tourradar.com/faq/how-hosted-trips-work.md)
* [How is my booking protected with TourRadar?](https://support.tourradar.com/faq/how-is-my-booking-protected-with-tourradar.md)
* [How is the final payment charged for my client’s booking?](https://support.tourradar.com/faq/how-is-the-final-payment-charged-for-my-clients-booking.md)
* [How long before my departure date can I cancel my tour?](https://support.tourradar.com/faq/how-long-before-my-departure-date-can-i-cancel-my-tour.md)
* [How long does it take to apply to be a Travel Agent or Advisor and place my first booking?](https://support.tourradar.com/faq/how-long-does-it-take-to-apply-to-be-a-travel-agent-or-advisor-and-place-my-first-booking.md)
* [How long is the lookback period/cookie duration for affiliate links?](https://support.tourradar.com/faq/how-long-is-the-lookback-period-cookie-duration-for-affiliate-links.md)
* [How long will it take to receive my refund?](https://support.tourradar.com/faq/how-long-will-it-take-to-receive-my-refund.md)
* [How much commission can I earn?](https://support.tourradar.com/faq/how-much-commission-can-i-earn.md)
* [How to create, edit or delete a review on TourRadar](https://support.tourradar.com/faq/how-to-create-edit-or-delete-a-review-on-tourradar.md)
* [How to identify and report suspicious messages](https://support.tourradar.com/faq/how-to-identify-and-report-suspicious-messages.md)
* [How to resolve issues during your tour](https://support.tourradar.com/faq/how-to-resolve-issues-during-your-tour.md)
* [I am part of a host agency, how do I set up my account under the main host agency account?](https://support.tourradar.com/faq/i-am-part-of-a-host-agency-how-do-i-set-up-my-account-under-the-main-host-agency-account.md)
* [I booked under the wrong account, what do I do?](https://support.tourradar.com/faq/i-booked-under-the-wrong-account-what-do-i-do.md)
* [I booked under the wrong account, what do I do? (Travel Agents)](https://support.tourradar.com/faq/i-booked-under-the-wrong-account-what-do-i-do-travel-agents.md)
* [I'm an operator](https://support.tourradar.com/faq/i-m-an-operator.md)
* [If I have multiple currencies in my TourRadar Wallet, can I transfer all the money out at once under a single currency?](https://support.tourradar.com/faq/if-i-have-multiple-currencies-in-my-tourradar-wallet-can-i-transfer-all-the-money-out-at-once-under-a-single-currency.md)
* [Is it possible to update or modify the destination of my current insurance policy?](https://support.tourradar.com/faq/is-it-possible-to-update-or-modify-the-destination-of-my-current-insurance-policy.md)
* [Is my deposit refundable?](https://support.tourradar.com/faq/is-my-deposit-refundable.md)
* [Is the Program free?](https://support.tourradar.com/faq/is-the-program-free.md)
* [Is travel insurance included in the tour price?](https://support.tourradar.com/faq/is-travel-insurance-included-in-the-tour-price.md)
* [Lodging post tour feedback](https://support.tourradar.com/faq/lodging-post-tour-feedback.md)
* [Manage my account](https://support.tourradar.com/faq/manage-my-account.md)
* [Pricing and payments](https://support.tourradar.com/faq/pricing-and-payments.md)
* [Refunds](https://support.tourradar.com/faq/refunds.md)
* [Registering as a Travel Agent](https://support.tourradar.com/faq/registering-as-a-travel-agent.md)
* [RISE Marketing Optimization](https://support.tourradar.com/faq/rise-marketing-optimization.md)
* [River cruise FAQ](https://support.tourradar.com/faq/river-cruise-faq.md)
* [Should I book my flight before my tour is confirmed?](https://support.tourradar.com/faq/should-i-book-my-flight-before-my-tour-is-confirmed.md)
* [Should I Sign Up as a Travel Agent or Submit an Application as an Operator?](https://support.tourradar.com/faq/should-i-sign-up-as-a-travel-agent-or-submit-an-application-as-an-operator.md)
* [TourRadar account](https://support.tourradar.com/faq/tourradar-account.md)
* [TourRadar Marketplace](https://support.tourradar.com/faq/tourradar-marketplace.md)
* [TourRadar+ Loyalty Program and Savings](https://support.tourradar.com/faq/tourradar-plus-credits-savings.md)
* [Travel Agent Support](https://support.tourradar.com/faq/travel-agent-support.md)
* [Travel Agents](https://support.tourradar.com/faq/travel-agents.md)
* [Partner Portal.](https://support.tourradar.com/faq/travel-agents-partner-portal.md)
* [Travel insurance](https://support.tourradar.com/faq/travel-insurance.md)
* [Troubleshooting login issues on TourRadar](https://support.tourradar.com/faq/troubleshooting-login-issues-on-tourradar.md)
* [Visas](https://support.tourradar.com/faq/visas.md)
* [What are best practices?](https://support.tourradar.com/faq/what-are-best-practices.md)
* [What are Moments?](https://support.tourradar.com/faq/what-are-moments.md)
* [What are my options to pay at check out? Can my client use their credit card?](https://support.tourradar.com/faq/what-are-my-options-to-pay-at-check-out-can-my-client-use-their-credit-card.md)
* [What are Tour Widgets?](https://support.tourradar.com/faq/what-are-tour-widgets.md)
* [What can I do in my Partner Portal?](https://support.tourradar.com/faq/what-can-i-do-in-my-partner-portal.md)
* [What can I do on my Partner Portal?](https://support.tourradar.com/faq/what-can-i-do-on-my-partner-portal.md)
* [What do I need to know about payments for my tour?](https://support.tourradar.com/faq/what-do-i-need-to-know-about-payments-for-my-tour.md)
* [What does 'Local Payment' mean?](https://support.tourradar.com/faq/what-does-local-payment-mean.md)
* [What happens if a trip I booked for a client is canceled? Do I still get paid?](https://support.tourradar.com/faq/what-happens-if-a-trip-i-booked-for-a-client-is-canceled-do-i-still-get-paid.md)
* [What happens if I miss my payment?](https://support.tourradar.com/faq/what-happens-if-i-miss-my-payment.md)
* [What happens if my payment doesn't go through? (Travel Agents)](https://support.tourradar.com/faq/what-happens-if-my-payment-doesn-t-go-through-travel-agents.md)
* [What happens if the tour operator cancels my tour?](https://support.tourradar.com/faq/what-happens-if-the-tour-operator-cancels-my-tour.md)
* [What happens to my funds if my booking cannot be confirmed?](https://support.tourradar.com/faq/what-happens-to-my-funds-if-my-booking-cannot-be-confirmed.md)
* [What happens to my insurance policy if my booking is canceled by the operator?](https://support.tourradar.com/faq/what-happens-to-my-insurance-policy-if-my-booking-is-canceled-by-the-operator.md)
* [What is a food kitty?](https://support.tourradar.com/faq/what-is-a-food-kitty.md)
* [What is a Hosted Trip?](https://support.tourradar.com/faq/what-is-a-hosted-trip.md)
* [What is a self-guided tour?](https://support.tourradar.com/faq/what-is-a-self-guided-tour.md)
* [What is a single supplement?](https://support.tourradar.com/faq/what-is-a-single-supplement.md)
* [What is my Shareable Profile?](https://support.tourradar.com/faq/what-is-my-shareable-profile.md)
* [What is the Booking Conversation Page, and how do I find it?](https://support.tourradar.com/faq/what-is-the-booking-conversation-page-and-how-do-i-find-it.md)
* [What is the Image Library?](https://support.tourradar.com/faq/what-is-the-image-library.md)
* [What is the Marketing Page Creator?](https://support.tourradar.com/faq/what-is-the-marketing-page-creator.md)
* [What is the Payee Verification Process?](https://support.tourradar.com/faq/what-is-the-payee-verification-process.md)
* [What is the TourRadar Ambassador Kit?](https://support.tourradar.com/faq/what-is-the-tourradar-ambassador-kit.md)
* [What is the TourRadar+ Loyalty Program?](https://support.tourradar.com/faq/what-is-the-tourradar-plus-loyalty-program.md)
* [What is TourRadar?](https://support.tourradar.com/faq/what-is-tourradar.md)
* [What is TourRadar Meets?](https://support.tourradar.com/faq/what-is-tourradar-meets.md)
* [What is TourRadar's Best Price Guarantee?](https://support.tourradar.com/faq/what-is-tourradar-s-best-price-guarantee.md)
* [What is travel insurance?](https://support.tourradar.com/faq/what-is-travel-insurance.md)
* [What partner solutions are available?](https://support.tourradar.com/faq/what-partner-solutions-are-available.md)
* [What payment methods can I use to pay on TourRadar?](https://support.tourradar.com/faq/what-payment-methods-can-i-use-to-pay-on-tourradar.md)
* [What payment plans can I choose on TourRadar?](https://support.tourradar.com/faq/what-payment-plans-can-i-choose-on-tourradar.md)
* [What's happening with TourRadar+ and my Travel Credits?](https://support.tourradar.com/faq/what-s-happening-with-tourradar-plus-and-my-travel-credits.md)
* [What's included in the advertised price?](https://support.tourradar.com/faq/what-s-included-in-the-advertised-price.md)
* [What should I do if a payment fails as a Travel Agent?](https://support.tourradar.com/faq/what-should-i-do-if-a-payment-fails-as-a-travel-agent.md)
* [What should I do if I have issues while on tour?](https://support.tourradar.com/faq/what-should-i-do-if-i-have-issues-while-on-tour.md)
* [What should I do if I haven’t received my policy documents?](https://support.tourradar.com/faq/what-should-i-do-if-i-havent-received-my-policy-documents.md)
* [What should I do if I'm not receiving emails from TourRadar?](https://support.tourradar.com/faq/what-should-i-do-if-i-m-not-receiving-emails-from-tourradar.md)
* [What should I do if my flight arrives early or leaves after my tour ends?](https://support.tourradar.com/faq/what-should-i-do-if-my-flight-arrives-early-or-leaves-after-my-tour-ends.md)
* [What should I do if my payment doesn’t go through?](https://support.tourradar.com/faq/what-should-i-do-if-my-payment-doesnt-go-through.md)
* [What Should I Do When My Client Has an Issue on Tour?](https://support.tourradar.com/faq/what-should-i-do-when-my-client-has-an-issue-on-tour.md)
* [What to do if a booking was made under the wrong account instead of my Travel Agent account?](https://support.tourradar.com/faq/what-to-do-if-a-booking-was-made-under-the-wrong-account-instead-of-my-travel-agent-account.md)
* [What types of insurance policies does XCover offer?](https://support.tourradar.com/faq/what-types-of-insurance-policies-does-xcover-offer.md)
* [When does my insurance protection start and end?](https://support.tourradar.com/faq/when-does-my-insurance-protection-start-and-end.md)
* [When should I book my tour?](https://support.tourradar.com/faq/when-should-i-book-my-tour.md)
* [When will I get paid out my commission?](https://support.tourradar.com/faq/when-will-i-get-paid-out-my-commission.md)
* [When will I receive my final cruise documentation?](https://support.tourradar.com/faq/when-will-i-receive-my-final-cruise-documentation.md)
* [When will I receive my final documents/tour voucher?](https://support.tourradar.com/faq/when-will-i-receive-my-final-documents-tour-voucher.md)
* [When will my commission be paid?](https://support.tourradar.com/faq/when-will-my-commission-be-paid.md)
* [Where can I download my booking invoice?](https://support.tourradar.com/faq/where-can-i-download-my-booking-invoice.md)
* [Where can I find documentation to send to my clients?](https://support.tourradar.com/faq/where-can-i-find-documentation-to-send-to-my-clients.md)
* [Where can I find my policy details?](https://support.tourradar.com/faq/where-can-i-find-my-policy-details.md)
* [Where can I find the 24/7 emergency phone number of XCover?](https://support.tourradar.com/faq/where-can-i-find-the-24-7-emergency-phone-number-of-xcover.md)
* [Where can I see how much commission I can earn on an adventure?](https://support.tourradar.com/faq/where-can-i-see-how-much-commission-i-can-earn-on-an-adventure.md)
* [Where can I see the status of a booking if it is confirmed, on hold, or if I have sent the operator a question/inquiry?](https://support.tourradar.com/faq/where-can-i-see-the-status-of-a-booking-if-it-is-confirmed-on-hold-or-if-i-have-sent-the-operator-a-question-inquiry.md)
* [Where can I track how much commission I have earned and when it is due to be paid out?](https://support.tourradar.com/faq/where-can-i-track-how-much-commission-i-have-earned-and-when-it-is-due-to-be-paid-out.md)
* [Where can I view accommodation options and upgrade prices?](https://support.tourradar.com/faq/where-can-i-view-accommodation-options-and-upgrade-prices.md)
* [Where can I view booking details related to a payment release?](https://support.tourradar.com/faq/where-can-i-view-booking-details-related-to-a-payment-release.md)
* [Where will my refund go if my payment method has changed?](https://support.tourradar.com/faq/where-will-my-refund-go-if-my-payment-method-has-changed.md)
* [Why book with TourRadar?](https://support.tourradar.com/faq/why-book-with-tourradar.md)
* [Why do I need to reset my password?](https://support.tourradar.com/faq/why-do-i-need-to-reset-my-password.md)
* [Why has the insurance price increased?](https://support.tourradar.com/faq/why-has-the-insurance-price-increased.md)
* [Why is insurance non-refundable after the cooling-off period?](https://support.tourradar.com/faq/why-is-insurance-non-refundable-after-the-cooling-off-period.md)
* [Why is it important to be logged in as a Travel Agent when searching and booking trips for my clients?](https://support.tourradar.com/faq/why-is-it-important-to-be-logged-in-as-a-travel-agent-when-searching-and-booking-trips-for-my-clients.md)
* [Why is regular posting important for the RISE Ambassador Program?](https://support.tourradar.com/faq/why-is-regular-posting-important-for-the-rise-ambassador-program.md)
* [Why is the price different when I go to book a tour?](https://support.tourradar.com/faq/why-is-the-price-different-when-i-go-to-book-a-tour.md)
* [Why sharing your unique code & affiliate links matters](https://support.tourradar.com/faq/why-sharing-your-unique-code-affiliate-links-matters.md)
* [Can I be a part of TourRadar+ and be rewarded for client bookings?](https://support.tourradar.com/faq/will-i-earn-tourradar-plus-credits-when-i-book-for-my-clients.md)
* [Will I get a refund if I cancel my booking?](https://support.tourradar.com/faq/will-i-get-a-refund-if-i-cancel-my-booking.md)
* [XCover by Cover Genius insurance after booking](https://support.tourradar.com/faq/xcover-by-cover-genius-insurance-after-booking.md)
* [XCover by Cover Genius insurance before booking](https://support.tourradar.com/faq/xcover-by-cover-genius-insurance-before-booking.md)
* [Your Earnings as an Ambassador](https://support.tourradar.com/faq/your-earnings-as-an-ambassador.md)
