Customer Help Center

Back to home

Customer Help Center

I need to cancel my tour

I need to cancel my tour

We are sorry to see you go. Find out your cancellation and Credit for Future tour options here.

Cancellations

How do I request to cancel my booking?

How long before my departure date can I cancel my tour?

Can I cancel my booking request before receiving confirmation?

I’ve requested to cancel my adventure, how do I know if my booking has been cancelled?

What happens if my tour is canceled by the adventure operator?

Where can I find the adventure operator’s terms and conditions?

How can I cancel my pre/post- accommodation and/or airport transfers?

How do I change my tour dates?

Is it possible to cancel my booking even if I didn't make the reservation myself?

How can I cancel or replace a traveler from my booking?

See more

Refunds

Is my Deposit Refundable?

If I cancel my booking, will I receive a refund?

How long will it take to receive my refund?

My payment method has changed. Where will my refund go?