I Need to Cancel My Tour

We are sorry to see you go. Find out your cancellation and Credit for Future tour options here.

• I would like to replace a traveller on my booking. What do I do?
• What happens if I want to postpone my adventure due to COVID-19?
• Is my adventure cancelled due to COVID-19?
• How do I request to cancel my booking?
• How do I change my adventure dates?
• How long before my departure date can I cancel my adventure?
• What happens if my adventure is cancelled by the adventure operator?
• Can I cancel my booking over the phone?
• Can I cancel my booking request before receiving confirmation?
• What happens to my pre-authorised funds if my booking isn't able to be confirmed?
• I accidentally booked the wrong date. Can I change this?
• Where can I find the adventure operator’s terms and conditions?
• I’ve requested to cancel my adventure, how do I know if my booking has been cancelled?
• How can I cancel one traveller from my booking?
• Can I cancel my booking if I haven’t placed the booking myself?
• How can I cancel my hold request?
• How can I cancel my pre- or post-adventure accommodation and/or airport transfers?