Customer Help Centre
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COVID-19 Support & Hygiene
About TourRadar
I'm an Operator
Finding Your Dream Adventure
Adventuring FAQs
River Cruise FAQs
Booking an Adventure on TourRadar
Pricing & Payments
I've Booked an Adventure! What Now?
I Need to Cancel My Tour
Refunds
COVID-19 Support & Hygiene
COVID-19 Support
Hygiene
Travel Credits & TourRadar Savings
Manage My Account
Travel Insurance
Cover Genius XCover Insurance
Visas
Flights
Travel Agents
General Information
Partner Portal
Commission and Payments
TourRadar Supply
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Customer Help Centre
COVID-19 Support & Hygiene
About TourRadar
I'm an Operator
Finding Your Dream Adventure
Adventuring FAQs
River Cruise FAQs
Booking an Adventure on TourRadar
Pricing & Payments
I've Booked an Adventure! What Now?
I Need to Cancel My Tour
Refunds
COVID-19 Support & Hygiene
COVID-19 Support
Hygiene
Travel Credits & TourRadar Savings
Manage My Account
Travel Insurance
Cover Genius XCover Insurance
Visas
Flights
Travel Agents
General Information
Partner Portal
Commission and Payments
TourRadar Supply
COVID-19 Support & Hygiene
Our tour operators around the globe have worked tirelessly to make you safe and secure while on tour.
COVID-19 Support
I have credit from a suspended adventure; how do I rebook with this?
What options do I have to modify my booking?
How do I find out if the amount I paid for my adventure can be turned into credit?
Am I required to show a negative COVID-19 PCR test to join my adventure?
Am I required to have the COVID-19 vaccine to join my adventure?
Can my adventure operator assist with obtaining a COVID-19 test before returning home?
If I want to book an adventure now, do you offer any extra flexibility?
Is my adventure still going ahead as planned?
What is TourRadar's cancellation policy?
Should I change my travel plans if I’ve booked an adventure?
When will it be safe to travel to affected areas?
How do I cancel my adventure?
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Hygiene
Is twin-sharing still common on adventures if you are a solo traveller?
Do I need to consider anything else when joining my adventure?
What are the hotels doing to ensure safety and hygiene measures are being taken?
Should I bring a face mask?
Should we exercise social distancing while on our adventure?
What action is being taken on adventures in terms of hygiene?
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